Navigating the ever-changing business landscape can be tough. That’s why it’s more critical than ever to have a partner that has successfully evolved their remote support operations to bring you critical business services with agents located right here in the rural US.
A Remote Workforce Model Unlike Any Other
Quality Talent Based in the US
We work from many small-town and rural American locations. We find the highly qualified people who choose to work from these areas.
Efficient Use of Resources
A unique model for ramp-up and ramp-down in real-time to ensure a more efficient use of human resources and your investment.
We’ve used the last 15 years to test, review and refine our Recruitment, HR, Training, Onboarding, Infrastructure, Security and Compliance processes. In that time, we’ve become the experts at it.
Full Operational Transparency
We offer full transparency. All calls are recorded, where allowed, and provided to our clients through a secure portal where real-time call data is available.
Superior Customer Experience
Experience high-quality customer interactions with agents are our employees, not contractors. We hire, train, manage and lead these agents so that every customer touch point is a great one.
COVID-19 Demand Response
With over 50 years of experience in IT Consulting, we’ve been through it all. Learn how you can take steps to prepare your organization during times of uncertainty.
Don't take our word for it...
Here’s what some of our clients have said about Solugenix…
Constant contact is very important with a remote team, your team does a great job of staying in touch.
– Controller, DoALL
As I’ve told you before, you really set the gold standard for me in terms of being a flexible and engaged business partner.
-Former Vice President, Sonic
Advanced Solutions to Common Problems
Solugenix agile remote support centers solve the common problems of yesterday’s approach to work. Don’t let the changing business climate compromise your first line of defense.
Discover the value-added benefits of a U.S -based remote workforce today!