Retail Customer Stories

Simplify support and get valuable insights from a trusted technology support partner

Retail Technology Support Reimagined

For over 20 years, Solugenix has helped some of America’s most iconic brands simplify the way they support their various technologies.

Whether it’s point of sale system support or proactive helpdesk support, Solugenix is changing the way retail business support their essential technologies. Read a customer success story below to find out more.

Retail Technology

Solugenix Retail Technology Customer Stories

Single Point of Contact Technology Support for Iconic Quick Service Restaurant

In response to their growing list of technology vendors, this iconic quick service restaurant (QSR) needed to simplify their support under a single point of contact.

Legacy POS System Support Overhaul

An iconic quick service restaurant found itself increasingly constrained by a point of sale system that was reaching the end of life at a majority of locations.

Innovative Onshore Retail Tech Support Model Boosts Efficiency at 2,000 Quick Lube locations

A quick lube auto service provider sought an experienced partner to fulfill the ongoing technical and service desk needs of thousands of locations via a remote support model.

Scalable POS Platform Uplift for Quick Lube Auto Service Provider

Solugenix provided software testing for an innovative point of sale system that increased compatibility, improved ease of use & streamlined future updates across 2,000 franchise locations.

testimonial

“Solugenix has been very responsive. The consistency and stability of the
team makes our job easier. Your team understands the job, but they also
understand our company.”

—Director of Retail Support Technology

Reimagine Your Technology Support

Connect with a Solugenix Support Specialist today and discover how you can take a proactive approach to your technology support!

About Us

Solugenix partners with retail companies to deliver consistent technology services across all locations to improve franchisee and employee satisfaction and increase profitability.

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