Solugenix, the Customer Service & Support leaders announce their Bronze Sponsorship of Knowledge18. Knowledge is the world’s largest gathering of service management professionals using enterprise cloud services to change the way people work.
At Knowledge, Customer Service leaders and professionals can learn more about how ServiceNow can help them identify and resolve issues faster, reduce costs, and increase customer satisfaction using Customer Service Management. ServiceNow offers many features suited ideally for Customer Service departments such as case management, intelligent routing, omni-channel engagement, built-in CRM, self-service portal, field service management and more.
Solugenix will have some of its Support Center experts on hand to answer questions about tackling today’s support center challenges and distributing Customer Service Survival Kits for Customer Service professionals. Solugenix will be at Booth #1627. Learn more at http://slgx.co/Know18