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A place you can thrive as a professional and human
Our unique remote work model is designed to give you a sense of control over your life.
In addition to eliminating your daily commute, our quarterly scheduling process offers you the flexibility to modify your work hours when needed. We respect your time and believe you should have a voice regarding when you work.
To foster dedication and team-centered attitudes, our monthly bonus program is allocated based on peer recognition and rewards those that work hard, support their peers and exemplify our company values. We've found that this builds great team spirit and community.
We are actively hiring candidates from Arizona, Arkansas, Florida, Georgia, Idaho, Illinois, Indiana, Minnesota, Montana, Nevada, North Carolina, North Dakota, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, and Wisconsin
Both intense and informal, our culture encourages you to express your individuality, pursue growth opportunities, and to speak your mind (kindly, of course!)
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Our support professionals are an extension of your brand and understand the importance of providing the highest quality customer experience in every interaction.
By having a holistic view of your retail technology, our support professionals can reduce escalations while leveraging data to prevent future issues.
Technology support may not be your primary business — it has been ours for over 20 years. We offer support center experience that results in faster issue resolution, so you can operate efficiently.
With a combination of in office and remote support professionals from the US, we provide comprehensive managed services to deliver premium retail support.
The entire team worked together to see it through. Everyone just rolled up their sleeves and completed the task. It wasn't about completing that one project, but creating a lasting culture of positivity and ownership.
- Michael Masushige, Call Center Manager
It's a really pivotal moment in your career when you have a client say that they consider you a trusted advisor. And to really see how they rely on our guidance and expertise as they make complex decisions around their roadmaps for digital transformation and how they go to market for their customers. It inspires a lot of pride.
- Tessa Rocha, Director of Solutions Consulting
At Solugenix, you are shown respect and consideration. Not just as an employee, but as a person. You are given guidance and tools for the road to success. Here we are a big family.
- Joann Sturdevant, Technical Support Rep
Solugenix has invested in me in many ways. I've been HDIC-certified, I've attended multiple off-site seminars, I've been enrolled in leadership development programs, and I'm a member of the Solugenix Toastmasters here in Southern California.
- Kevin Heunick, Technical Support Representative
We truly live the open door policy. Anyone from a new hire to a director knows their idea will be heard and considered if it improves the business for our client. And that's what I love about working for Solugenix.
- Brian McElfresh, Customer Support Representative
Solugenix
Technology & Process for Growth
601 Valencia Ave, Suite 260
Brea, CA 92823
Call us: 1-866-749-7658